LEGAL
PRIVACY
POLICY
What we collect, why we collect it, and who processes it on our behalf.
Last updated: September 2026
1. Who we are
HANDLE IT!™ is a digital-product brand operated by Nijdeken Consultancy B.V. ("we", "us"), registered address: Marezatenstraat 4, 7312 TK Apeldoorn, The Netherlands. Dutch Chamber of Commerce (KvK) number: 08226153. VAT identification number: NL822428829B01. Questions about this policy or your data: support@handleitplaybooks.com.
2. What we collect
- Order information. When you buy a playbook, we receive the transaction details and your email address from Paddle, and store which product(s) you bought so we can give you access.
- Access records. A private access token linked to your order, used only to open your access page and to generate short-lived download links.
- Messages you send us. If you contact support or sign up for our tip email, we hold what you send us (your email address and message).
We do not run advertising trackers, and we do not build customer profiles. We only use cookies or similar storage that are necessary for the site and the checkout to function.
3. Why we process it
- To deliver the digital product you paid for and to keep your access working.
- To send the transactional confirmation and access email for your order.
- To answer your support questions.
- To meet legal and accounting obligations connected to sales.
4. Who processes data for us
- Paddle acts as Merchant of Record for purchases made through our checkout. Paddle collects and processes your payment details and billing information under its own terms and privacy policy. We never see or store your card details.
- Resend delivers our transactional order and access emails.
- Our hosting and database provider stores the order, entitlement and product files that make delivery work.
We do not sell personal data and we do not share it for marketing by others.
5. Security
Product files are held in private storage and are never publicly reachable. Downloads are served only through short-lived signed links after the server has verified that the related payment is completed and that your order includes that product.
6. Retention
We keep order and entitlement records for as long as you may need access to what you bought and for as long as tax and accounting rules require. Support messages are kept only as long as needed to handle your question.
7. Your rights
You can ask for a copy of your data, ask us to correct or delete it, or object to certain processing. Write to support@handleitplaybooks.com. Deleting order records may end your access to purchased products. You may also complain to your local data protection authority.
8. Changes
If this policy changes we will update the date above and publish the new version on this page.