HANDLE IT!™

LEGAL

REFUND &
CANCELLATION

Digital products, instant access — and what happens if something goes wrong.

Last updated: September 2026

1. What you are buying

Every HANDLE IT!™ product is a digital product delivered immediately after a completed payment. There is nothing to ship and nothing to return.

2. Instant access and the right of withdrawal

Consumers in the EU normally have a 14-day right of withdrawal. For digital content delivered immediately, that right ends once delivery has started with your agreement and your acknowledgement that you lose the withdrawal right. By completing checkout and opening your access page you ask for immediate delivery on that basis.

This does not remove your mandatory consumer rights. If a product is faulty, not as described, or you cannot access what you paid for, you are entitled to a remedy — normally a fix or a refund.

3. When we will refund

  • The product could not be delivered or your access does not work and we cannot fix it.
  • You were charged twice for the same product.
  • You bought the wrong product and have not downloaded it — tell us promptly.
  • The product is materially not as described.

We look at every request in good faith. We may decline a request where there are clear signs of abuse, such as repeated buy-and-refund behaviour or redistribution of the files.

4. Cancellation

These are one-time purchases. There is no subscription and nothing renews, so there is nothing to cancel after the sale.

5. How to request a refund

Email support@handleitplaybooks.com with the email address you used at checkout, the product name and a short description of the problem. We normally reply within one business day.

Purchases are processed by Paddle as Merchant of Record, so an approved refund is issued by Paddle to your original payment method, usually within a few business days depending on your bank. Paddle's own buyer terms and refund processes also apply, and you may contact Paddle directly about a payment.

6. Who operates this store

HANDLE IT!™ is operated by Nijdeken Consultancy B.V., registered address: Marezatenstraat 4, 7312 TK Apeldoorn, The Netherlands. Dutch Chamber of Commerce (KvK) number: 08226153. VAT identification number: NL822428829B01. Contact: support@handleitplaybooks.com.